Ballard Water Well Texas logo ♙ Customer Portal

SMART. CONNECTED. SECURE.

REMOTE PUMP, VALVE &
PROCESS CONTROL
PLATFORM

Real-time monitoring, control, and data insights for water, wastewater, and industrial pumping systems.

◈SECURE
✓RELIABLE
⌁CONNECTED
☝SIMPLE
Explore Solutions › ▶ View Live Demo
Ballard Water Well EXOPUMPSTAT remote monitoring and secure connectivity platform overview
EXOPUMPSTAT™ PLATFORM OVERVIEWField control. Secure connectivity. One operational view.
View Full Overview ↗
▦
REMOTE MONITORINGReal-time visibility into pumps, valves, levels, pressure, alarms, and critical processes.
▣
SECURE ACCESSEncrypted access with Cloudflare Zero Trust and two secure VPN tunnel paths.
⌁
MULTI-CARRIER CONNECTIVITYCarrier-agnostic routing across AT&T, T-Mobile, Verizon, Starlink, Ethernet, and available networks.
⬟
BUILT FOR THE FIELDRugged industrial hardware engineered for remote and demanding water applications.
↗
DATA THAT DRIVES DECISIONSLive status, trends, reports, event history, and actionable operating insight.
◉
EXPERT SUPPORTBacked by Ballard Water Well service, commissioning, and field expertise.

THREE TIERS. ONE PLATFORM.

Scale Ballard Water Well Connect™ to the way you operate.

Start with secure visibility, add authorized control, then expand into operational intelligence and fleet-level performance.
Download Platform Overview ↓
Ballard Water Well Connect three-tier platform overview showing Connect, Connect Control, and Connect Intelligence
CONNECT→CONNECT CONTROL→CONNECT INTELLIGENCEView full-size overview ↗
TIER 01

CONNECT

Visibility that keeps you informed.

Live status, alarms, trends, reports, documents, QR access, and secure remote visibility across your water assets.

TIER 02

CONNECT CONTROL

Authorized control when and where you need it.

Everything in Connect, plus protected remote setpoint changes, equipment commands, schedule management, permissions, and advanced alarm routing.

TIER 03

CONNECT INTELLIGENCE

Insights that drive performance.

Everything in Connect Control, plus predictive insights, performance analytics, energy and cost analysis, fleet benchmarking, and system integrations.

BUILT AROUND WATER INFRASTRUCTURE

From the aquifer to the dashboard.

One platform for wells, boosters, lift stations, water treatment, irrigation, and industrial process water.
01Well & Booster SystemsRemote pump status, level, pressure, amperage, alarms, lead/lag sequencing, and run-time visibility.
02Lift Stations & WastewaterSite status, high-level alarm management, pump sequencing, trends, and secure remote controller access.
03Water Treatment & ProcessMonitor critical process variables, equipment state, valve operation, and long-term system performance.
04Remote & Rural AssetsCarrier-agnostic cellular plus Starlink connectivity for locations where conventional infrastructure is limited.

BALLARD WATER WELL CONNECT™

Your water systems.
One connected view.

Securely move from a portfolio-wide map to live site status, then into the protected local controller when authorized.

1 Sign In→2 View Map→3 Select Site→4 Open Controller